We try our best to ship items as fast as we can.

Please allow 7-10 days for your order to ship out, average shipping times are working days except for bulk orders.

If you don't receive your order after 7 business days, please email us at elevapack@gmail.com

Yes. Items are completely customizable.

However, the price might vary from the price you see on the website due to some advanced feature that might be added on the item.

We offer 100% money back guarantee, if the product is defective or damaged

We give you 48hrs to send it back to us for a full refund.

You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase.

Please Include a name and the order number on the returned items.

NB: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Yes, we give 6 months warranty on every item bought from us.